Shipping Policy
COVID-19 Policy
We continue to operate and fulfill orders while taking all precautionary measures to protect our customers during this time
**Due to the current situations regarding COVID-19, there may be some delay on the processing and shipping of online orders.
Processing Time:
- Standard orders are processed, verified within 2-3 business days.
- Shipped within 3-5 business days excluding holidays, sales and weekends.
- Express orders are processed, verified and shipped within 1 business day.
*****Excluding PREORDER Items****
We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package by creating a free account on our website or via USPS with the tracking number that was emailed to you. WE ARE NOT RESPONSIBLE FOR LOST IN THE MAIL OR ANY OTHER PROBLEMS NOT FAULTED TO US! ONCE YOUR STATUS IS DELIVERED WE ARE NOT RESPONSIBLE.
Shipping Rates:
- Standard Shipping: $3.99
- Express Shipping: $13.99
Holiday Season
Due to the high influx of orders, estimated shipping and order processing windows are subject to change during the Holiday season. Please do not hesitate to reach out to us if you have any questions at SoModChic@gmail.com.
Please Note:
The time it takes to receive items includes processing + shipping transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order. You must still allow time for the order to process. Also, ordering a PREORDER item will result in shipping delays as the item will be available to ship at a later date.